Privacy Policy

Privacy Policy for Kairospire LLC

Last Updated: January 2026

1. Introduction

Kairospire LLC ("we," "our," or "us") operates the website www.kairospire.com (the "Site" or "Service"). This Privacy Policy describes how we collect, use, process, and disclose your personal information when you use our Site to request quotes for our products.

We are committed to protecting your privacy. By using our Site and submitting a Request for Quote ("RFQ"), you acknowledge that you have read and understood the practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us and data about your visit to our Site.

A. Information You Provide Voluntarily:

When you submit an RFQ through our shopping cart, we collect:

• Contact and Identifiers: Your name, email address, optional company name, and optional phone number.
• Commercial Inquiry Details: The specific products you select, desired quantities, and any custom message you include.

B. Information Collected Automatically:

When you visit our Site, we and our third-party partners may automatically collect certain device and usage information using cookies and similar technologies. This may include:

• Device Data: IP address, browser type and version, operating system.
• Usage Data: Pages visited, time spent on pages, referring website, and interactions with the Site (e.g., items viewed).
• Location Data: General geographic location derived from your IP address (at the city/region level).

3. How We Use Your Information

We use the collected information for legitimate business purposes, including:

• To Fulfill Your Requests: To process, respond to, and manage your RFQ and any subsequent transactions.
• To Communicate: To send you quotations, administrative messages (e.g., policy updates), and provide customer support.
• To Improve Our Services: To analyze Site usage trends, troubleshoot issues, and enhance the user experience and our product offerings.
• For Security and Compliance: To protect the security of our Site, prevent fraud, and comply with applicable laws and regulations.

4. Legal Basis for Processing (For GDPR Awareness)

While we primarily serve the US market, we acknowledge the principles of the General Data Protection Regulation ("GDPR"). Our processing of your information is primarily based on:

• The performance of a contract or steps prior to entering into a contract (responding to your RFQ).
• Our legitimate interests in operating and improving our business, which are not overridden by your data protection interests.
• Your consent, where required by applicable law (e.g., for certain non-essential cookies).

5. How We Share Your Information

We do not sell or share your personal information for cross-context behavioral advertising as defined under US state privacy laws. We may disclose your information in the following limited scenarios:

• Service Providers: We engage trusted third-party vendors to perform functions like email delivery, data hosting, and analytics. They access information only to perform tasks on our behalf under strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Kairospire LLC, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as a business asset.

6. Your Privacy Rights

Depending on your residency, you may have certain rights regarding your personal information:

• Access & Portability: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions (e.g., where we need to retain it for legal compliance).
• Opt-Out of Sales/Sharing: As stated, we do not sell or share your data in this manner.
• Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise any of these rights, please contact us at support@kairospire.com. We may need to verify your identity before processing your request.

7. Data Security

We implement industry-standard technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to protect your data but cannot guarantee its absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting purposes). RFQ data is typically retained for 3 years to facilitate follow-up and business continuity, unless you request deletion.

9. Cookies and Tracking Technologies

We use both session and persistent cookies. Essential cookies are necessary for the Site's core functionality (like the shopping cart). We may also use analytics cookies to understand how our Site is used.

You can control cookie settings through your browser preferences. Disabling essential cookies may affect the functionality of the Site.

10. International Transfers

Our Site is operated in the United States. If you are accessing our Site from outside the U.S., be aware that your information will be transferred to, stored, and processed in the U.S., where data protection laws may differ from those in your country.

11. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Site after such changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us: